When the audio file from your event conference is ready, you will receive an email notification from FTP My Meeting Room.

You can access the FTP site by clicking the link embedded in the email notification or by typing ftp.clickandconference.com into your browser and then entering the User Name and Password provided in the email notification. Your file will be visible on the FTP site under the Conference ID of your call.

1. Right-click on the file and select Cut.
2. Go to your desktop or select any folder on your computer.
3. Right-click and select Paste.

Note: the FTP site will not allow you to open and play your audio file: you must download it to your desktop in order to play it. Your file will be available on the site for 10 days following your email notification.

Troubleshooting tips can be found at the bottom of your email notification.