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Conferencing: PremiereCall Auditorium
Call Flow Hints and Tips for PremiereCall Auditorium In this topic:Helpful hints and tips on event conferencing process from start to finish.

To ensure you have a successful event, familiarize yourself with the flow of the conference and follow these simple tips:

  • You will be issued two passcodes:  One for the host and any speakers on the conference, and another for your participants and attendees. Hosts and speakers must use their host passcode to enter a private pre-conference prior to the main event and will have an open line during the duration of the call.
  • Participants will be placed on hold with music until the conference begins. All participant lines will be closed during the presentation and only opened during the Question & Answer Session.
  • During the pre-conference, the operator will discuss the flow of the conference with you and perform an audio check. You will need to inform your operator when you are ready to begin.  Your operator will then provide instructions to you to please stand by and you will be transferred to your main event.  Your operator will inform you that you have been transferred and will turn the call over to you. 
  • If during your event conference you are disconnected, please re-connect using the original dial-in information. Your lead operator will be looking for your line to get you back into your conference to continue the presentation. You may also provide a back-up number to the operator in the event you are disconnected to enable the operator to dial out to you.
  • To receive assistance at any time during your conference, press *0 or *3 and an operator will assist you immediately. If you are a speaker, you may call out to your operator to receive assistance.
  • When you are ready for questions, provide a clear verbal queue to the operator and they will provide instructions to the attendees on how to participate in the Question & Answer Session.
  • If you have established during the pre-conference that you would like a private post-conference once the call has concluded, simply wait for your operator to end the conference. When your presentation is complete, the operator will deliver the closing script to your audience, transfer you and announce when you are in your private Post Conference.
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UPDATED: 08/31/2010
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