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Conferencing: Cisco WebEx Solutions
Tips for Using Web Conferencing In this topic:Learn tips to help you get the most from your web conference.

Web conferencing is an easy and effective way to conduct your meetings. Here are some general tips that will help you get the best results from your web conference:

Get Trained
Once you have decided to add a web component to your meeting, make sure you are adequately trained on your product of choice:

  • For GlobalMeet training, Register Now.
  • For Cisco WebEx training, Register Now.
  • For Microsoft Office Live Meeting training, Register Now.
  • If you need training on a product not listed, please chat with a live agent in Product Feature and Product Training support. Good training will ensure a successful event.

Test Your Browser
Perform the recommended presenter browser test several days before your conference. A link will be provided on the invitation that you receive from your Event Manager. Or it will be on the automated conference center email that you receive after you set up your web conference. Perform this test from the PC and network location where you will conduct your conference. This is an important step that will ensure that your PC meets the minimum system requirements to perform all presenter functions within the web conference. 

  • If you fail the browser test and have trouble following the recommendations to gain browser compatibility, please chat with a live web Technical support agent. 

Check Connectivity
As a presenter, you must have a reliable high speed connection. If you are performing your presentation from a non-corporate environment (hotel, home or public internet location, such as the library or an internet café), please note that your connectivity to the meeting is only as good as that initial internet connection.

Confirm Participant Equipment Capabilities
Your participants will need to have compatible browsers and adequate internet connectivity to log in to your web conference. If they experience problems entering the web portion of the conference, please ask them to press *0 to receive operator assistance.

Upload Presentations
Help ensure your conference starts on time by uploading your presentations well in advance of your event day. Depending on the quality of your connection, uploading can take several minutes and may be delayed if your presentation is large or has a lot of graphics.

App Sharing Tips
If you are using app sharing, keep in mind that the web meeting and the application you are sharing cannot be minimized. Anything you attempt to share that is minimized will not appear to your participants.

Recording Tips
If you are recording your conference, be sure you fully understand how the recording will initiate and terminate, as well as how to access that replay once your event is complete. If you are unsure, please contact your Event Manager or Technical Support for details before your web conference.

Limit Number of Presenters
Too many people with control over slides and other presenter features can create a sense of chaos in your meeting. If you must have several presenters on your meeting, coordinate roles and the flow of the meeting before your event start time. Unplanned or unauthorized use of a feature/function within the meeting can be very disruptive.

Share Files
If you have participant materials that you would like each attendee to receive, you can take advantage of the file transfer option within your web conference.

Prepare for Q&A
Plan ahead when it comes to question and answer sessions or polling questions. Web products make it very easy to have ‘on the fly’ input during your meeting. However, the input session will go more smoothly if you are prepared ahead of time. Each product has a different way of asking questions to your participants, so make sure that you receive adequate product training before your web conference.

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UPDATED: 01/20/2012
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