GlobalMeet Audio 

How To

Record My Conference Using Star Controls

At any time during an on-demand GlobalMeet® Audio call, the host may enable recording by pressing *22 on the telephone keypad.
Note: This feature is not available to participants. 

After pressing *22, you will hear the prompt “Recording has started.”  All participants on the call (including you) will then hear the message, “This meeting is now being recorded.” As new participants join the call, they will also hear this message.

After you end your recording, the audio will be archived for replay. The archiving process may take up to 24 hours. Your audio recording will be available as a replay to be played back via the telephone.

There are two options for ending your recording:

  • Press *22 again and choose option 1 to pause the recording. Your recording will begin automatically archiving once all participants have disconnected from your conference call.
  • All attendees, including the host, exit from the conference. As the host, you can use the *93 command to disconnect all attendees from the call. You will still need to hang up your line for recording to end. When a recording is ended this way, archiving begins automatically.

Accessing Recordings

The meeting's host will then receive a confirmation email with replay information, dial-in numbers and a replay passcode.

You can also access your recordings on your PGi Administration Portal. For instructions on accessing your recordings on your PGi Admin Portal, please see related topics.

UPDATED: 01/07/2014 Printable version
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