GlobalMeet Audio 

How To

Use All Star Controls

Star Controls are activated during a GlobalMeet® Audio call by dialing a code on your touch-tone telephone.

Note: Some cell phones, international phone systems, Skype phones or other Voice Over IP (VoIP) phones might not generate the proper tones to activate star controls.

Host Star Controls: Always Available

Press *0        for support agent assistance

Press *1        to access the Help Menu

Press *4        to increase the volume of participant voice/lines

Press *5        to increase the volume of your voice/line

Press *6        to mute or un-mute your line

Press *7        to decrease the volume of participant voice/lines

Press *8        to decrease the volume of your voice/line

Press *9        to hear a complete list of host features

Press *21      to initiate a subconference

Press *22      to record the audio conference

Press *31      to turn the security code on/off

Press *32      to record a conference introduction

Press *38      to hang up without ending the meeting (overrides End Meeting when Host Exits)

Press *39      to turn on/off tones when an attendee joins or exits

Press *91      to hear the participant count

Press *92      to hear a roll call of participants (must enable when scheduling)

Press *93      to terminate all participant lines

Press *94      to lock and unlock your conference (lock prevents other attendees from entering your conference)

Press *96      to mute all participant lines

Press *97      to un-mute all participant lines
 

Participant Star Controls

Press *0        for support agent assistance

Press *1        to access the Help Menu

Press *4        to increase the volume of the conference

Press *5        to increase the volume of your voice/line

Press *6        to mute or un-mute your line

Press *7        to decrease the volume of conference

Press *8        to decrease the volume of your voice/line

UPDATED: 01/07/2014 Printable version
Not finding
what you need?
Browse
Get started, learn to use product features and find troubleshooting tips.
or
Welcome to Live Chat
Chat

Not finding solutions? Chat with our support staff.