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MyPortal : How To
Step-by-step support information.
Messaging | How To
Check Status for Any Job Type Using MyPortal
Use the MyPortal website to check your Document Delivery job status.
Messaging | How To
Create and Upload a Contact List in MyPortal
Get step-by-step instructions on how to create, save and upload a contact list in MyPortal.
Messaging | How To
Create Text-to-Speech Templates for Voice Jobs
Send a message that is translated from text to speech.
Messaging | How To
Delete Text-to-Speech Templates for Voice Jobs
Delete a Document Delivery text-to-speech message using the Myportal website.
Messaging | How To
Delivery Report Options for Any Job Type
Learn about the five different reports available on MyPortal.
Messaging | How To
Delivery Report Options for Email Jobs
Choose from several different Document Delivery reports available on MyPortal.
Messaging | How To
Delivery Report Options for SMS Jobs
Learn how to select different report types available for MyPortal SMS jobs.
Messaging | How To
Edit Text-to-Speech Templates for Voice Jobs
Retrieve and edit a Text-To-Speech template using the MyPortal website.
Messaging | How To
Fields that can be Included in a Fax List
Find out what fields you can use when creating your fax distribution list.
Messaging | How To
Fields that can be Included in a Voice List
Learn about the header fields you can use when creating a voice list.
Messaging | How To
Fields that can be Included in an Email List
Learn about the optional email list fields on MyPortal.
Messaging | How To
Import an HTML File Into MyPortal for Email Jobs
Use the MyPortal HTML Wizard to import HTML files.
Messaging | How To
Log In to Document Delivery Using MyPortal
Log in to Document Delivery with the MyPortal website to send email, SMS, fax or voice jobs.
Messaging | How To
Personalize Your Fax Documents
Customize your fax jobs with a header field or custom cover sheet.
Messaging | How To
Read Status Codes on Email Delivery Reports
Find status code definitions for reports from the MyPortal website.
Messaging | How To
Read Status Codes on Fax Delivery Reports
Read explanations of the fields contained in a fax delivery report.
Messaging | How To
Read Status Codes on Voice Delivery Reports
Read definitions of report status codes available in reports from the MyPortal website.
Messaging | How To
Resend a Document Delivery Job Using MyPortal
Get instructions on resending any job type from the MyPortal website.
Messaging | How To
Resend Multiple Document Delivery Jobs of the Same Type Using MyPortal
Get instructions on how to resend multiple jobs of the same type from the MyPortal website.
Messaging | How To
Send A Voice Broadcast
Instructions on how to send a voice broadcast via MyPortal.
Messaging | How To
Send Different Voice Files to Live vs. Machine Answers
Customize voice job delivery for different answering outcomes.
Messaging | How To
Specify Voice Job Recipients Using Area Code
Use the area code filter to specify job recipients for your voice-messaging communications.
Messaging | How To
Understand Status Codes and Fields on MyPortal Job Delivery Reports
How to understand SMS, Fax, Voice and Email Status Codes.
Messaging | How To
Upload and Manage Contact Lists for Any Job Type
Use the MyPortal website to manage contact lists for any Document Delivery job.
Messaging | How To
Use a Cover Sheet for a Fax Broadcast
Create a cover sheet for your Document Delivery fax job.
Messaging | How To
Use the Job Resend Options on the Resend Screen
Get instructions on how to use the resend options on the Job Resend Screen.
Messaging | How To
View Undelivered Destinations for Any Job Type
Find out what jobs have not been delivered using the MyPortal website.
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