Manage Your Account

Get started, learn to use product features and find troubleshooting tips.

Fax2Mail: How To
Step-by-step support information.

Messaging | How To

Understand Fax Status Codes

Read fax status codes to determine if faxes were received successfully.

Messaging | How To

Log In to Fax2Mail

Access your Fax2Mail account online.

Messaging | How To

Add Users through a Bulk Upload for Fax2Mail Enterprise

The Bulk Upload feature enables Fax2Mail Enterprise Account Administrators to quickly add, update and delete multiple users.

Messaging | How To

Change the Email Address on a Fax2Mail Account

Instructions for changing the email address faxes are sent to on a Fax2Mail account.

Messaging | How To

Change the Password on a Fax2Mail Account

Instructions for changing the password on a Fax2Mail account.

Messaging | How To

Create a Custom Cover Sheet

Learn how to have a custom cover sheet created for your Fax2Mail account.

Messaging | How To

Determine if Faxes were Sent Correctly

Determine the delivery status of your digital faxes.

Messaging | How To

Determine if My Attachment Type is Valid

Determine whether the file you want to fax is compatible with Fax2Mail service.

Messaging | How To

Fields That Can Be Included in a Bulk Upload File for Fax2Mail Enterprise

Understand the header fields which can be used in a Bulk Upload File for Fax2Mail Enterprise.

Messaging | How To

Format Microsoft Outlook Messages for Fax2Mail

Set Microsoft Office Outlook 2007 messages for compatibility with Fax2Mail.

Messaging | How To

Forward Fax2Mail Faxes to Additional Addresses

Send an inbound fax to more than one email address.

Messaging | How To

Install the Fax2Mail Microsoft Office Toolbar

Instructions for installing the Fax2Mail Microsoft Office Toolbar.

Messaging | How To

Install the Virtual Fax Machine (Beta)

Install the Fax2Mail Virtual Fax Machine to send faxes from your computer or online.

Messaging | How To

Modify Tables in Fax2Mail Online

Personalize the appearance of tables on Fax2Mail Online.

Messaging | How To

Resend a Fax Using the Fax2Mail Website

Instructions for resending faxes from the Fax2Mail website.

Messaging | How To

Save a Fax Job as a Template in the Virtual Fax Machine (Beta)

Create and use a job template to send faxes using the Virtual Fax Machine on your desktop.

Messaging | How To

Save a Fax Job as Template on Fax2Mail Online

Use Fax2Mail Online to save a fax job as template for repeated use.

Messaging | How To

Send a Fax from My Inbox

Use any email account to send messages or documents to a fax number.

Messaging | How To

Send Faxes Using Fax2Mail Online

Use the Fax2Mail website to prepare fax jobs and send faxes.

Messaging | How To

Set Inbound Fax Settings in Fax2Mail

Set your preferences for faxes you receive with Fax2Mail.

Messaging | How To

Set Outbound Fax Preferences in Fax2Mail

Set your preferences for faxes you send with Fax2Mail.

Messaging | How To

Set User Preferences in Fax2Mail

Complete user profile information and set your preferences in Fax2Mail.

Messaging | How To

Specify Documents to be Faxed Using Fax2Mail Online

Locate and specify the order of documents for inclusion in your fax job.

Messaging | How To

Understand a Fax2Mail Delivery Report

Interpreting the information provided in a Fax2Mail delivery report.

Messaging | How To

Use Account Activity Reports to Monitor Account Activity on Fax2Mail

Account Activity Reports are generated for deliveries to/from email addresses registered on Fax2Mail.

Messaging | How To

Use the Fax2Mail Advanced Search Filter

Use the Advanced Search Filter to locate information that meets certain criteria.

Messaging | How To

Use the Fax2Mail Microsoft Office Toolbar to Send Faxes

Fax documents directly from Microsoft Outlook, Word, Excel and PowerPoint.

Messaging | How To

Use the Online Virtual Fax Machine

Use the Fax2Mail Online Virtual Fax Machine to send faxes online.

Messaging | How To

Use the Virtual Fax Machine (Beta) from your Desktop

Use the Fax2Mail Virtual Fax Machine to send faxes from your desktop.

Messaging | How To

View a Block Number Report on Fax2Mail

View a report which contains all of the blocked inbound fax numbers for your account.

Messaging | How To

View Bulk Upload Data on Fax2Mail Online

View the bulk upload data via the Bulk Upload Report screen on Fax2Mail Online.

Messaging | How To

View the First Page of a Fax in a Notification Email

How to change fax settings so you are able to view the first page of a fax in a notification email.