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Fax2Mail Mobile: Troubleshooting
Quick answers to common questions.

Messaging | Troubleshooting

Confirm the Username on My Account

Identifying the username for a Fax2Mail account.

Messaging | Troubleshooting

Fax2Mail Password Changes Are Not Saving

When changing the password on a Fax2Mail account, the new password is not being saved.

Messaging | Troubleshooting

Faxes Sent to My Fax2Mail Fax Number are not Appearing in My Inbox

When a fax is sent to my Fax2Mail fax number, I am not receiving the fax as an email.

Messaging | Troubleshooting

Receiving a Job Submission Rejection Notice from Fax2Mail

When sending a fax from an email inbox, a Job Submission Rejected notice is received.