If you are experiencing difficulties joining your meeting using your dial-in access numbers, please contact a support agent for your region or Chat Live:

The customer service agent will require the following information to fully investigate your issue:

• The date you dialed in to your meeting
• The time you dialed in to your meeting
• The time zone from which you dialed in to your meeting
• The originating telephone number from which you dialed
• The telephone number you dialed to access the conference
• What you heard when you tried to connect to your meeting
• The passcode for your conference even if it was not used