Manage Your Account
MyPortal : Troubleshooting
Quick answers to common questions.
Messaging | Troubleshooting
A Recipient Received Multiple Fax Pages
Use MyPortal to resolve multiple fax pages delivered to a single recipient.
Messaging | Troubleshooting
Access the MyPortal Site
Resolve complications with MyPortal site access.
Messaging | Troubleshooting
Cancel Any Job Type Using MyPortal
Stop delivery on jobs of any type from the MyPortal website.
Messaging | Troubleshooting
Email Images Are Not Displaying Correctly
Resolve image display issues within an email broadcast.
Messaging | Troubleshooting
My Email Broadcast Failed to Reach All Intended Recipients
Use MyPortal to resolve failed or incomplete email broadcast deliveries.
Messaging | Troubleshooting
My Fax Broadcast Failed to Reach All Intended Recipients
Use MyPortal to resolve failed or incomplete fax broadcast deliveries.
Messaging | Troubleshooting
My SMS Broadcast Failed to Reach All Intended Recipients
Use MyPortal to resolve failed or incomplete SMS broadcast deliveries.
Messaging | Troubleshooting
My Voice Broadcast Failed to Reach All Intended Recipients
Use MyPortal to resolve failed or incomplete voice broadcast deliveries.
Messaging | Troubleshooting
Upload My Fax Document to MyPortal
Resolve issues with a fax document upload to MyPortal.
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