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MyPortal : How To
Step-by-step support information.
Messaging | How To
Change Document Delivery Fax and Email Report Settings
Use the MyPortal site to change your default report settings for fax and email broadcasts.
Messaging | How To
Change Voice Broadcast Settings
Use the MyPortal site to change your voice broadcast settings.
Messaging | How To
Change Voice Delivery Pace Settings
Use the MyPortal site to customise delivery pace settings for a voice broadcast.
Messaging | How To
Create a Customized Header for a Fax Broadcast
Use the MyPortal site to create a customized header for your fax job.
Messaging | How To
Create and Upload a Fax Contact List
Get step-by-step instructions on how to create, save and upload a fax list.
Messaging | How To
Create and Upload a Voice Contact List
Using any spreadsheet program, create and upload a new recipient list.
Messaging | How To
Create and Upload an Email Contact List
Using any spreadsheet program, create a list for email jobs for use on MyPortal.
Messaging | How To
Create and Upload an SMS Contact List
Using any spreadsheet program, create and upload a new list for SMS solutions.
Messaging | How To
Create Text-to-Speech Templates for Voice Jobs
Send a message that is translated from text to speech.
Messaging | How To
Delete Text-to-Speech Templates for Voice Jobs
Delete a Document Delivery text-to-speech message using the Myportal website.
Messaging | How To
Delivery Report Options for Any Job Type
Learn about the five different reports available on MyPortal.
Messaging | How To
Delivery Report Options for Email Jobs
Choose from several different Document Delivery reports available on MyPortal.
Messaging | How To
Delivery Report Options for SMS Jobs
Learn how to select different report types available for MyPortal SMS jobs.
Messaging | How To
Edit Text-to-Speech Templates for Voice Jobs
Retrieve and edit a Text-To-Speech template using the MyPortal website.
Messaging | How To
Fields that can be Included in a Fax List
Find out what fields you can use when creating your fax distribution list.
Messaging | How To
Fields that can be Included in a Voice List
Learn about the header fields you can use when creating a voice list.
Messaging | How To
Fields that can be Included in an Email List
Learn about the optional email list fields on MyPortal.
Messaging | How To
Import an HTML File Into MyPortal for Email Jobs
Use the MyPortal HTML Wizard to import HTML files.
Messaging | How To
Improve Outbound Fax Quality
Explore options for improving the print quality for outgoing fax broadcasts.
Messaging | How To
Log In to Document Delivery Using MyPortal
Log in to Document Delivery with the MyPortal website to send email, SMS, fax or voice jobs.
Messaging | How To
Personalise an Email Broadcast
Use the MyPortal site to personalise an email broadcast.
Messaging | How To
Personalise an SMS Broadcast
Use the MyPortal site to personalize an SMS broadcast.
Messaging | How To
Personalize Your Fax Documents
Customize your fax jobs with a header field or custom cover sheet.
Messaging | How To
Read Status Codes on Email Delivery Reports
Find status code definitions for reports from the MyPortal website.
Messaging | How To
Read Status Codes on Fax Delivery Reports
Read explanations of the fields contained in a fax delivery report.
Messaging | How To
Read Status Codes on Voice Delivery Reports
Read definitions of report status codes available in reports from the MyPortal website.
Messaging | How To
Resend a Fax or Voice Job Using MyPortal
Get instructions on how to resend a fax or voice job from the MyPortal website.
Messaging | How To
Resend a Job Report to an Email Address
Use the MyPortal site to resend a job report.
Messaging | How To
Retrieve a List of Addresses That Have Opted Out of Receiving My Broadcasts
Use MyPortal to determine which destination addresses opted out of my broadcast.
Messaging | How To
Retrieve Form Data for an Email Job
Use the MyPortal site to retrieve form data from an email job.
Messaging | How To
Send a Fax Mail Merge Broadcast
Use the MyPortal site to send a fax mail merge broadcast.
Messaging | How To
Send Different Voice Files to Live vs. Machine Answers
Customize voice job delivery for different answering outcomes.
Messaging | How To
Specify Voice Job Recipients Using Area Code
Use the area code filter to specify job recipients for your voice-messaging communications.
Messaging | How To
Upload and Manage Contact Lists for Any Job Type
Use the MyPortal website to manage contact lists for any Document Delivery job.
Messaging | How To
Use a Cover Sheet for a Fax Broadcast
Create a cover sheet for your Document Delivery fax job.
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