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Fax2Mail: Troubleshooting
Quick answers to common questions.

Messaging | Troubleshooting

Add a New User

Add a new user to your Desktop Fax account.

Messaging | Troubleshooting

Are Fax2Mail Faxes Secure?

Learn about the security measures Fax2Mail uses to protect fax broadcasts.

Messaging | Troubleshooting

Confirm the Email Address on My Account

Find out the email address used to send emails from your Fax2Mail account.

Messaging | Troubleshooting

Format a Cover Page in an Outbound Fax

Compose a Fax2Mail email to create a fax cover page.

Messaging | Troubleshooting

Identify the Maximum File Size for Fax2Mail Attachment

Determine size limitations for your fax broadcast.

Messaging | Troubleshooting

Identify the Maximum Number of Recipients for a Single Fax2Mail Broadcast

Determine recipient limitations for your fax broadcast.

Messaging | Troubleshooting

Receive a Fax with Fax2Mail

Resolve complications with incoming faxes in Fax2Mail.

Messaging | Troubleshooting

Resend a Received Fax

Send a new copy of a received fax to your Fax2Mail email account.

Messaging | Troubleshooting

Send a Fax with Fax2Mail

Use the Fax2Mail site to resolve send issues within a Fax2Mail broadcast.

Messaging | Troubleshooting

Turn Off the System Default Cover Page

Cancel the standard Fax2Mail cover page on sent faxes.