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Conferencing: ReadyConference Plus
Use All Star Controls In this topic:See a list of ReadyConference star controls.

Star Controls are activated during a normal ReadyConference® Plus call by dialing a code on your touch-tone telephone.

Note: Some mobile phones, SKYPE phones (or other Voice Over IP (VOIP) phones) or international phone systems might not generate the proper tones to activate star controls correctly.

Host Star Controls: Always Available
Press *0  for assistance from an operator 
Press *1 to access the Help Menu
Press *4 to increase call volume
Press *5 to increase the volume of your voice/line
Press *6 to mute or un-mute your line
Press *7 to decrease the conference volume
Press *8 to decrease the volume of your voice/line
Press *9 to hear a complete list of moderator features
Press *21 to initiate a subconference
Press *22 to initiate conference recording
Press *31 to turn off the conference security code
Press *32 to enable recording of a customized conference introduction
Press *91 to hear the participant count
Press *92 to hear a roll call of participants (must be enabled when scheduling)
Press *93 to disconnect all participant lines
Press *94 to lock and unlock your conference
  (prevents other attendees from entering your conference)
Press *96 to mute all participant lines
Press *97 to un-mute all participant lines

 

Moderator Star Controls: Operator-Enabled
Press *95 to dial out to a participant

Note: A moderator must enable the following command before it can be used. To learn more, contact PGi customer service at +353(0)23 883 2493.

Participant Star Controls
Press *0 for assistance from an operator
Press *1 to access the Help Menu
Press *4 to increase the volume of the conference
Press *6 to mute or un-mute your line
Press *5 to increase the volume of your voice/line
Press *7 to decrease the volume of the conference
Press *8 to decrease the volume of your voice/line

 

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UPDATED: 07/20/2011
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