Manage Your Account

Get started, learn to use product features and find troubleshooting tips.

Conferencing: ReadyConference Plus
Record My Conference Call Using Star Controls In this topic:Record calls using star controls, confirm recording is taking place and access recordings for later use.

At any time during an on-demand ReadyConference call, the moderator may enable recording by pressing *22 on the telephone keypad. Note that this feature is not available to participants.

After pressing *22, you will hear the prompt “Conference recording has started.”  All participants on the call (including you) will then hear the message, “Just as a reminder, today’s conference is being recorded.” As new participants join the call, they will also hear this message.

When your recording ends, the audio will be archived for replay. The archiving process may take two or more hours to complete. Afterwards, your audio will be available as a replay.

There are two options for ending your recording:

  • Press *22 and choose option 1 to pause the recording. Your recording will begin automatically archiving once all participants have disconnected from your conference call.
  • All attendees, including the moderator, exit from the conference. As the moderator, you can use the *93 command to disconnect all attendees from the call. You will still need to hang up your line for recording to end. When a recording is ended this way, archiving begins automatically.

Accessing Recordings

The call moderator will then receive a confirmation email with replay information, dial-in numbers and a replay passcode.


Recording a Scheduled ReadyConference Call

On scheduled ReadyConference calls, it’s possible to set up automatic recording. These recordings start when your conference begins and end when all callers have left your call. If automatic recording is enabled, the *22 command will not function to end or restart conference call recording. To learn more, see How To: Record My Scheduled ReadyConference Call.

 

Print Topic|Email Topic
For Customers Using:
UPDATED: 09/19/2010
Was this topic helpful?
Related Topics:

Alternate Search Terms:

Not finding what you need?

Chat Live| Send a Support Ticket| Call Us