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Use All Star Controls

Star Controls are activated during a GlobalMeet® Audio call by dialing a code on your touch-tone telephone.

Note: Some cell phones, international phone systems, Skype phones or other Voice Over IP (VoIP) phones might not generate the proper tones to activate star controls.

Host Star Controls: Always Available

Press *0        for support agent assistance

Press *1        to access the Help Menu

Press *4        to increase the volume of guest voice/lines

Press *5        to increase the volume of your voice/line

Press *6        to mute or un-mute your line

Press *7        to decrease the volume of guest voice/lines

Press *8        to decrease the volume of your voice/line

Press *9        to hear a complete list of host features

Press *21      to initiate a subconference

Press *22      to record the audio conference

Press *31      to turn the security code on/off

Press *32      to record a conference introduction

Press *38      to hang up without ending the meeting (overrides End Meeting when Host Exits)

Press *39      to turn on/off tones when a guest joins or exits (if tone on entry/exit is enabled for your account)

Press *91      to hear the guest count

Press *92      to hear a roll call of guests (must enable when scheduling)

Press *93      to terminate all guest lines

Press *94      to lock and unlock your conference (lock prevents other guests from entering your conference)

Press *96      to mute all guest lines

Press *97      to un-mute all guest lines
 

Guest Star Controls

Press *0        for support agent assistance

Press *1        to access the Help Menu

Press *4        to increase the volume of the conference

Press *5        to increase the volume of your voice/line

Press *6        to mute or un-mute your line

Press *7        to decrease the volume of conference

Press *8        to decrease the volume of your voice/line

 

UPDATED: 8/13/14
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