• First, check the number to make sure you have not dialed in with a Listen Only passcode. When calling in with this passcode, you should receive a message stating that you are in listen only mode.
• Press *6 to ensure that your line is not muted. Also, check the mute function on your phone to make sure you haven’t muted your equipment.
• A moderator may have pressed *96 to mute all lines. If you are a participant, you may attempt to reach the moderator offline to un-mute the lines. If you are a moderator, press *97 to un-mute all lines.
• Check to make sure you are dialed into the correct conference, especially if you use conference call services often and may have made the mistake of dialing into a previous day’s conference.

If you are still experiencing issues, please see How To: Contact Client Services in ReadyConference Plus for assistance.